Website maintenance and Support
What Happens Without Maintenance
Security Vulnerabilities: Outdated plugins = most common hack vector. We apply all updates monthly (or immediately for critical patches) and run weekly malware scans.
Broken Functionality: Plugin conflicts break sites overnight. We stage all updates in a test environment before applying to your live site.
No Backups: Daily automated off-server backups. Fast restores when needed.
Performance Degradation: Monthly database cleanup, cache review, and image optimisation to keep your site as fast as launch day.
What’s Included Each Month
Weekly
Uptime monitoring · Malware scans · Backup verification
Monthly
WordPress core updates · Plugin/theme updates (staged) · Database optimisation · Performance review · Security audit · Monthly report
On-Request (within hours allocation)
Content updates · Minor design changes · Plugin management · Technical support
Choose a maintenance plan that works for you
One-time bespoke package
- Minimum pricing based on the user request.
Basic Maintenance
- Staging website setup
- Daily offsite backups
- Scheduled malware & vulnerability scans
- Uptime and security monitoring
- Detailed monthly reports (SEO
Premium Maintenance
- Weekly content updates
- Monthly SEO Audits
- Monthly planning meetings (to review tasks and plan ahead)
FAQs Maintenance & Support
My site was built by another developer. Can you take over maintenance?
Yes. We onboard third-party-built sites regularly — initial audit, then onto a maintenance plan.
Do I need maintenance if my site doesn’t change often?
Yes. Security updates are needed regardless of content changes. A static, never-updated site accumulates vulnerabilities.
Can I cancel my maintenance plan?
Yes. Month-to-month with 30 days’ notice. No long-term contracts.